Journey Alerts
awardedLONDON NORTH EASTERN RAILWAY LIMITED · GB-COH-04659712
Read the notice at Find a Tender ↗
Description
For the provision of a 24 month extension with Journey Alerts. Provision of a customer communications and journey information service to support the delivery of real-time travel updates to passengers through digital messaging channels. The service enables the automated distribution of operational information and journey updates, including disruption notifications, service changes and travel alerts. The requirement comprises the continued provision, support and maintenance of the existing service, including associated system integrations and platform functionality, under a fixed-term contract extension to ensure continuity of operations while future customer communication requirements and technology options are evaluated.
Key facts
- Procedure
- Direct award
- Lots
- 1
- Contact
- procurement@lner.co.uk
- Contract period
- 1 Nov 2026 → 31 Oct 2028
- Value incl. VAT
- £562k
- Category
- services
Awarded suppliers
- JOURNEY ALERTS LIMITED · GB-COH-14845426 · UKI41, GB
Ground given for limiting competition
The buyer’s own stated reason for awarding without open competition, as published. Their assertion, not a finding.
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Provenance
- Source
- Find a Tender
- Notice id
- 101201-2026
- OCID
- ocds-h6vhtk-079082
- First seen
- 26 Oct 2026
- Last updated
- 26 Oct 2026
Licence Open Government Licence v3.0 ↗
Contains public sector information licensed under the Open Government Licence v3.0. Source: Find a Tender.
GET /api/v1/tenders/2d7aaa12-7f9d-4416-b887-1d3affc143f7The source notice is authoritative — verify deadlines and documents there before bidding.