Netherlands – Support services for air transport – Passenger Service Point

open

Schiphol Nederland B.V. · 34166584

Read the notice at ted-eu ↗

Value

€96m

Published

15 Oct 2026

Deadline

2 Dec 2026, 22:59 GMT · 39d left · as published, verify on the notice

Type

opportunity

63730000 · Supporting & auxiliary transport services63121000 · Supporting & auxiliary transport services79342320 · Business services: law, marketing, consulting, print & securityNL32B

Description

Het Passenger Service Point, hierna: PSP, vormt één geïntegreerd en herkenbaar dienst-verleningsconcept voor passagiers, bezoekers en overige gebruikers van de luchthaven. Het PSP voorziet gedurende de gehele klantreis in informatie, klantcontact, persoonlijke ondersteuning en aanverwante dienstverlening. De Opdrachtnemer voert de dienstverlening samenhangend uit via fysieke en digitale klantcontactkanalen en werkt daarbij samen met Opdrachtgever en de door Opdrachtgever aangewezen ketenpartners.

Key facts

Procedure: neg-w-call
Submit via: https://s2c.mercell.com/today/236592
Contact: merel.van.dorp@schiphol.nl
Contract period: 1 Feb 2028 → 31 Jan 2033
Regime: utilities
Category: services

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Provenance

Source: ted-eu
Notice id: 714417-2026
First seen: 15 Oct 2026
Last updated: 15 Oct 2026

Licence EU reuse — Commission Decision 2011/833/EU ↗

View at source ↗GET /api/v1/tenders/3ec30807-87bb-47ea-956f-a597e88a8191

The source notice is authoritative — verify deadlines and documents there before bidding.