Maintenance and Response 2 Framework

Description

This notice relates to the procurement of the Maintenance and Response 2 (M&R2) framework, which will deliver maintenance and reactive services for National Highways, across the strategic road network (SRN). The SRN is one of the biggest and most important pieces of infrastructure in the country, and is comprised of more than 4,500 miles of motorways and major A roads which are at the core of our national transport system. The M&R2 framework will consist of seven location based lots and, following the procurement exercise, a single supplier will be appointed to deliver the services in each location. Each successful supplier will also be appointed to an overarching framework agreement, to provide resilience across the network in the event of supplier failure. National Highways is looking for suitable suppliers to provide and undertake: - cyclical maintenance, - reactive maintenance to address urgent needs, - incident response, - severe weather operations and winter maintenance, - operational roadside technology maintenance and schemes, and - selected asset renewal works including but not limited to; road markings, soft estate, lighting, road signs, road restraint systems and fencing. Further details regarding previous market engagement events, as well as an updated presentation on our proposed strategy, can be found on the project's external sharepoint site - https://highways.sharepoint.com/:f:/s/NationalHighwaysProcurement-MaterialforExternalRelease/IgCmPhC4_IKvS4vnf17Vn_ERAW7qqqsR9UeGBtfZxLa6ZJQ?e=4lG9lc Further details regarding previous market engagement events, as well as an updated presentation on our proposed strategy, can be found on the project's external sharepoint site - https://highways.sharepoint.com/:f:/s/NationalHighwaysProcurement-MaterialforExternalRelease/IgCmPhC4_IKvS4vnf17Vn_ERAW7qqqsR9UeGBtfZxLa6ZJQ?e=4lG9lc Further contract and procurement details can be found in the conditions of participation documents published on the National Highways eSourcing Portal, specifically the Information Memorandum.

Key facts

Procedure

Competitive flexible procedure

Framework agreement

Yes — a framework or dynamic purchasing system, not a single contract

Lots

7

How to submit

National Highways will use an eSourcing portal called Jaggaer in this procurement exercise. Information on how to take part in this tender is detailed below: 1. Register your company on the eSourcing portal (this is only required once): Visit - https://nationalhighways.ukp.app.jaggaer.com/ and click the link to register. Accept the terms and conditions and click 'continue' - Enter your business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password. 2. Express an Interest in the tender: a. Login to the portal - Click in the 'PQQs Open to All Suppliers' area. These are Pre-Qualification Questionnaires (aka Procurement Specific Questionnaire) open to any registered supplier. Click on the relevant PQQ to access the content. Suppliers are advised to ensure they fully understand the PQQs they are required to complete. b. Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs’ page (This is a secure area reserved for your projects only). You can access any attachments by clicking the 'Buyer Attachments' in the 'PQQ Details' box. 3. Responding to the tender - Click 'My Response' under 'PQQ Details', you can 'Create Response' or 'Decline to Respond' (please give a reason if declining).You can use the 'Messages' function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the on screen instructions to complete the PQQ. Submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult online help or contact the eTendering help desk. You should also be aware that if, following the tender stage, your tender is successful the resulting contract will be published. In some circumstances, limited redactions will be made to tender documentation and/or contracts before they are published in order to comply with existing law, to protect commercial interests and for the protection of national security. Further information will be set out in the tender documents. All dates associated with this procurement are indicative and may be subject to change. National Highways reserves the right not to accept the highest scoring, or any, tender. Applicants should note that tenders are submitted at the supplier's own cost and risk. National Highways may cancel the competition, or part of it, for any reason and applicants' costs will not be reimbursed. National Highways expressly reserves the right (i) not to award any contract as a result of this tendering exercise commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will National Highways be liable for any costs incurred by candidates.

Clarification questions by

12 Oct 2026, 23:59 BST

Contact

MR2Procurement@nationalhighways.co.uk

0300 123 5000

Value incl. VAT

£9553m

Category

works