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Norway – Software package and information systems – Procurement of licences for the IT and enterprise service management solution (ITSM/ESM solution) and accompanying services.

closed

Departementenes sikkerhets- og serviceorganisasjon

Read the notice at ted-eu ↗

Value
NOK 150m
Published
8 Jan 2024
Deadline
—
Type
opportunity · framework
48000000 · Software packages & information systems48219300 · Software packages & information systems48311000 · Software packages & information systems48311100 · Software packages & information systems48400000 · Software packages & information systems48451000 · Software packages & information systems72212311 · IT services: consulting, development & support72212451 · IT services: consulting, development & support72220000 · IT services: consulting, development & support72222300 · IT services: consulting, development & support72230000 · IT services: consulting, development & support72512000 · IT services: consulting, development & supportNO081

Description

Program Felles IKT intends to enter into a framework agreement for a new ITSM/ESM solution. The framework agreement shall cover the need for licences for the new ITSM/ESM solution (the "solution"), any assistance with the implementation of the solution and any maintenance of the implemented solution, and ensure access to a strategic cooperation partner within the ITSM/ESM area over time. See the tender documentation's other documentation for further information.

Key facts

Procedure
neg-w-call
Framework agreement
Yes — a framework or dynamic purchasing system, not a single contract
Framework ceiling
NOK 150m
Regime
publicSector
Category
services
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Provenance

Source
ted-eu
Notice id
11108-2024
First seen
24 Aug 2026
Last updated
28 Aug 2026

Licence EU reuse — Commission Decision 2011/833/EU ↗

Source: TED — Tenders Electronic Daily (ted.europa.eu), © European Union, reused under Commission Decision 2011/833/EU.

View at source ↗GET /api/v1/tenders/46cd6a7c-c41f-4bd8-b786-0db26bc66a7e

The source notice is authoritative — verify deadlines and documents there before bidding.