PRO005158-Services-Contract-System Integrator : Billing and CRM

Description

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

Key facts

Procedure

Competitive flexible procedure

Lots

1

Submit via

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109369&TID100114414&B=

Clarification questions by

16 Oct 2026, 12:00 BST

Contact

Ravinder Sibia

Ravinder.Sibia@uuplc.co.uk

Value incl. VAT

£12m

Category

services