Mystery Shopping Market Research for TransPennine Trains Limited
awardedTranspennine Trains Limited · GB-PPON-PXNX-1214-CQYL
Read the notice at Find a Tender ↗
Description
TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland. We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring. We are looking for a service provider to support with our mystery shopping programme.
Key facts
- Procedure
- Open procedure
- Lots
- 1
- Contact
- Ahmed Akramahmed.akram@tpexpress.co.uk0330 095 4077
- Contract period
- 11 Jan 2027 → 10 Jan 2028
- Value incl. VAT
- £450k
- Category
- services
Awarded suppliers
- Mystery Shoppers Limited · GB-PPON-PQPW-7527-MTNZ · UKK43, GB
What a subscription adds to this notice
- The documents — every attachment, with its text extracted and searchable
- Qualification — the notice scored against your company profile
- Tracking and alerts — a pipeline for your bids, and the matching notices by email
- The API and MCP — the same record in your own tools and your AI assistant
Provenance
- Source
- Find a Tender
- Notice id
- 103892-2026
- OCID
- ocds-h6vhtk-06bb02
- First seen
- 2 Nov 2026
- Last updated
- 2 Nov 2026
Licence Open Government Licence v3.0 ↗
Contains public sector information licensed under the Open Government Licence v3.0. Source: Find a Tender.
GET /api/v1/tenders/759d730e-3a06-47ba-80ab-dce17836bc7fThe source notice is authoritative — verify deadlines and documents there before bidding.