Safety-Critical Workforce Planning and Line Blockage System – Hosting, Support and Maintenance Services

Description

Network Rail intends to award a contract for the provision of hosting, software licensing, support and maintenance services for an existing safety-critical rail workforce planning and line blockage management system. The system supports Network Rail and its supply chain in the planning and management of safe work activities, including Safe Work Packs, electronic Safe Work Packs and line blockage management, together with associated applications, interfaces, data feeds and management information. The contract will provide for the continued operation of the existing service, including hosting, enterprise licensing, application maintenance and technical support, monitoring, incident management, security, resilience, disaster recovery, software updates and ongoing service management. The contract will also include provision for optional development, enhancement and integration services which may be commissioned by Network Rail on an as-required basis and are not guaranteed.

Key facts

Procedure

Direct award

Lots

1

Contact

Clare Embleton

clare.embleton@networkrail.co.uk

+447710958044

Contract period

27 Nov 2026 → 27 Sept 2034

Value incl. VAT

£24m

Category

services

Awarded suppliers

• Tracsis Rail Technology and Services Limited · GB-PPON-PYVQ-8793-VRCD · UKE42, GB

Ground given for limiting competition

The buyer’s own stated reason for awarding without open competition, as published. Their assertion, not a finding.

Tracsis Rail Technology & Services Limited owns and technically controls the proprietary software platform and holds the intellectual property and associated rights necessary to provide the required hosting, licensing, support and maintenance services. These proprietary rights and associated technical control mean that the required services cannot be provided by an alternative supplier. Network Rail has determined that there are no reasonable alternatives capable of meeting the requirement.