BEST START FAMILY HUBS / CARER PANEL

Description

After a successful bid to the Family Hub Transformation Fund Hartlepool Borough Council were awarded funding to help transition to a Family Hub model by March 2024. Family Hubs have now been in place in Hartlepool since that time and are funded to continue until 31st March 2029. They are now called Best Start Family Hubs in line with the 2026-2029 programme guide. In line with delivery expectations, Best Start Family Hub Programme will continue to: • Provide support to parents and carers so they are able to nurture their babies and children, improving health and education outcomes for all • Contribute to a reduction in inequalities in health and education outcomes for babies, children and families across England by ensuring that support provided is communicated to all parents and carers, including those who are underserved and/or most in need of support. • Deliver Parent and Carer Panels as a forum where parents and carers will work together with local commissioners to co-design and evaluate services, to ensure that babies and their families are at the centre of service design and delivery

Key facts

Procedure

Below threshold - open competition

Lots

1

Submit via

https://www.open-uk.org/ OPEN PR 21102026203159221 Hartlepool Borough Council is seeking submissions from suitably qualified and experienced organisations, who will be able to engage with a range of parents and carers as part of the delivery model of Best Start Family Hubs. The successful applicant must be able to demonstrate experience and skills in engaging with parents and carers, and demonstrate successful outcomes in co-production. The successful provider will deliver parent/carer panels between 1st April 2027 and 31st March 2029. The total contract value is £40,000. Submissions will be evaluated based on the information submitted within the Business Questionnaire, Quality Questionnaire and Financial Workbook. If you have any issues with regards to the service specification, terms and conditions or questionnaires then you must raise these via the NEPO portal before the closing date. Any queries with regards to your submission should also be raised in good time before the closing date. No submission, proposals or negotiations will be considered outside of the NEPO portal. The Quality Questionnaire and Financial Workbook is worth 100 points. The questions seek to explore potential Contractors' backgrounds and experience relating to the service, their approach to social value and their price breakdown. Prospective providers must demonstrate experience of and commitment in the provision of, a high-quality, cost-effective service, paying particular attention to the service specification requirements where applicable. The Business Questionnaire, Financial Workbook and Quality Questionnaire must be completed and uploaded to the NEPO portal before 2pm on Friday 27th November 2026. Please note: the successful provider may need to provide further information on Health and Safety, Enhanced Disclosure Checks and Financial Records. It is anticipated that contracts will be awarded no later than Friday 18th December 2026.

Contact

procurement@hartlepool.gov.uk

Value incl. VAT

£120k

Category

services