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Norway – IT services: consulting, software development, Internet and support – Procurement of a case handling system

closed

Nasjonal kommunikasjonsmyndighet (Nkom) · 974446871

Read the notice at ted-eu ↗

Value
NOK 20m
Published
27 Nov 2023
Deadline
—
Type
opportunity
72000000 · IT services: consulting, development & support30210000 · Office & computing machinery30211300 · Office & computing machinery48311100 · Software packages & information systems72262000 · IT services: consulting, development & support72267000 · IT services: consulting, development & support72310000 · IT services: consulting, development & support72318000 · IT services: consulting, development & support72512000 · IT services: consulting, development & supportNO092

Description

Nkom intends to procure a new fully electronic case processing system to streamline work processes, increase document capture and improve information security. The system shall be integrated with a free-standing Documaster archive core, which is in the NOARK 5 standard. The procurement also includes the necessary adaptation, integration, implementation and training as well as subsequent support and maintenance. Through the procurement, Nkom will secure a case management system that provides automated work flow for different case handling processes that can vary between departments and over time. The processes must therefore, to the greatest extent possible, be configurable by Nkom without coding.

Key facts

Procedure
neg-w-call
Regime
publicSector
Category
services
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Provenance

Source
ted-eu
Notice id
719343-2023
First seen
24 Aug 2026
Last updated
29 Aug 2026

Licence EU reuse — Commission Decision 2011/833/EU ↗

Source: TED — Tenders Electronic Daily (ted.europa.eu), © European Union, reused under Commission Decision 2011/833/EU.

View at source ↗GET /api/v1/tenders/b275dba0-e6b0-4b48-826f-3d00f4976514

The source notice is authoritative — verify deadlines and documents there before bidding.