Managed Debt Collection Services
openGovernment Commercial Agency · GB-PPON-PBZB-4962-TVLR
Read the notice at Find a Tender ↗
Description
This framework is for the provision of Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.
Key facts
- Procedure
- Open procedure
- Framework agreement
- Yes — a framework or dynamic purchasing system, not a single contract
- Lots
- 1
- Clarification questions by
- 5 Nov 2026, 15:00 GMT
- Contact
- supplier@gca.gov.uk+44 3454102222
- Value incl. VAT
- £780m
- Category
- services
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Provenance
- Source
- Find a Tender
- Notice id
- 099957-2026
- OCID
- ocds-h6vhtk-059404
- First seen
- 22 Oct 2026
- Last updated
- 22 Oct 2026
Licence Open Government Licence v3.0 ↗
Contains public sector information licensed under the Open Government Licence v3.0. Source: Find a Tender.
GET /api/v1/tenders/c94e6e66-014e-4bda-b2da-5d488037f843The source notice is authoritative — verify deadlines and documents there before bidding.