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Norway – Call centre – 26/05319 Contact Centre for the Norwegian Customs.

closed

Tolletaten · 880455702

Read the notice at ted-eu ↗

Value
NOK 14m
Published
17 Apr 2026
Deadline
—
Type
opportunity
79512000 · Business services: law, marketing, consulting, print & security72250000 · IT services: consulting, development & support79400000 · Business services: law, marketing, consulting, print & security

Description

1.3.1 Purpose Description In order to guide businesses and private persons in a good way, it is important that the guidance section has good tools that support this guidance so that it is both correct and can be carried out with appropriate resource use. The Norwegian Customs needs a system that handles public enquiries in an efficient way and that uses artificial intelligence to make working hours more efficient for our agents. The Norwegian Customs is looking for a partner who supports us with high competence throughout the contract period, ensures further development of the service and contributes to the Norwegian Customs continually adopting new systems.

Key facts

Procedure
neg-w-call
Category
services
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Provenance

Source
ted-eu
Notice id
262084-2026
First seen
22 Aug 2026
Last updated
29 Aug 2026

Licence EU reuse — Commission Decision 2011/833/EU ↗

Source: TED — Tenders Electronic Daily (ted.europa.eu), © European Union, reused under Commission Decision 2011/833/EU.

View at source ↗GET /api/v1/tenders/cc4a6bdf-2bb0-4eca-95e6-6ec85ead5fb6

The source notice is authoritative — verify deadlines and documents there before bidding.