Independent Learning Responses

Description

This procurement is required to modernise and strengthen the independent investigations supply market, to align with national expectations for learning responses. The proposed framework will be used by NHS England independent investigation teams, national commissioning teams and other authorised NHS commissioners who require independent, system‑based investigations or assurance/learning reviews. The framework will be divided into Lots: Lot 1. Specialist Advisor Role Including: Lot 1a: Investigation Lead Lot 1b: Specialist Clinical / Subject Matter Expert Lot 1c: Systems Based Learning Response Expert Advisor Lot 1d: Patient/Family Liaison Lot 2: Quality Governance Review Lot 3: Systems Based Learning Response (including patient safety incident investigation) Lot 4: Thematic Review Lot 5: Pathway/Service Review Lot 6: Safety/Action Review

Key facts

Procedure

Open procedure

Framework agreement

Yes — a framework or dynamic purchasing system, not a single contract

Lots

9

How to submit

The Authority is utilising an electronic Tendering system ("E-Tendering Portal") to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Authority, including the submission of Tender responses, will be conducted solely via the following link: https://health-family.force.com/s/Welcome Please search project reference: C483992 on the Atamis e-tendering portal.

Clarification questions by

25 Nov 2026, 12:00 GMT

Contact

Procurement, Assurance and Compliance Team

Frameworks@eoecph.nhs.uk

Value incl. VAT

£24m

Category

services