Germany – Helpdesk and support services – Helpdesk-Service
openValue
unstated
Published
29 Oct 2026
Deadline
30 Nov 2026, 08:00 GMT · 32d left · as published, verify on the notice
Type
opportunity
72253000 · IT services: consulting, development & support72253100 · IT services: consulting, development & supportDE212
Description
Der Vertragsgegenstand umfasst die Bereitstellung von Serviceleistungen zum Betrieb des Helpdesk beim Auftraggeber am Standort München für die Dauer von 48 Monaten (Grundlaufzeit). Die Leistungen des Helpdesk bestehen im Wesentlichen aus dem 1st-Level Support, der Nutzung und Pflege des Knowledge Managements, dem Auftraggeber-spezifischen Servicecall-Management sowie weiterer Helpdesk-spezifischer Aufgaben aus dem IT-Bereich für über 2.800 Anwender.
Key facts
- Procedure
- open
- Contact
- vergabestelle@dpma.de
- Regime
- publicSector
- Category
- services
What a subscription adds to this notice
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Provenance
- Source
- ted-eu
- Notice id
- 751090-2026
- First seen
- 29 Oct 2026
- Last updated
- 29 Oct 2026
Licence EU reuse — Commission Decision 2011/833/EU ↗
Source: TED — Tenders Electronic Daily (ted.europa.eu), © European Union, reused under Commission Decision 2011/833/EU.
View at source ↗
GET /api/v1/tenders/d7719d3f-89e6-422b-ba17-5b34ce7f0613The source notice is authoritative — verify deadlines and documents there before bidding.