Fully Comprehensive Lift Maintenance and Repairs (Passenger Lifts, Platform Lifts and Stairlifts)(Brunelcare)

Description

Brunelcare wishes to invite Tender Responses for the supply of services in respect of a Fully Comprehensive Lift Maintenance and Repairs (Passenger Lifts, Platform Lifts and Stairlifts) Contract. Brunelcare is looking for a reliable, experienced lift contractor to keep its lifts safe and running across 55 assets at 20 sites in Bristol and Somerset. Many of these sites are care homes and extra care schemes, where residents depend on their lifts every day. Fast response, a high first-time fix rate and clear communication are essential. Brunelcare is a Bristol-based charity providing high-quality housing, care and support for later living in the South West. This is a fully comprehensive contract lift maintenance and repairs. It covers planned maintenance, 24/7 emergency call-out, all repairs and parts, and testing, for one fixed annual price per lift. Brunelcare is undertaking an Open Procedure to select a suitable Supplier to deliver the Fully Comprehensive Lift Maintenance and Repairs Contract to commence on 1st April 2027 (five (5) year contract term). Full scope details can be found within the associated tender documents on ProContract. The tender deadline for this opportunity is 12pm (noon) on 30th November 2026. Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk". Please note that Shared Service for Housing (SSfH) is acting as the managing and contact organisation on behalf of the Contracting Authority for this tender opportunity.

Key facts

Procedure

Open procedure

Lots

1

How to submit

A Tender Response must be submitted via ProContract for the Supplier to be considered for the award of the Contract in the Tendering Procedure. https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2 If you are unable to access the portal via this link, please go to https://procontract.due-north.com/Opportunities/Index and search for the opportunity; using the "Portal" filter, selecting "Shared Services for Housing" from the drop down link. Tender Responses and communications submitted by Suppliers via any other means will be excluded. Suppliers that require any technical assistance in using the portal or have any difficulty registering or logging in, should contact the ProContract helpdesk: 0330 005 0352 (9am - 5.30pm Mon - Fri) suppliersupport@proactisservicedesk.com "Submit a Ticket" to the helpdesk (via https://suppliersupport.proactisservicedesk.com/s/?language=en_US) Full details around submitting a compliant tender can be found within Schedule 1 of the associated tender documents.

Clarification questions by

23 Nov 2026, 17:00 GMT

Contact

procurement@ssfh.org.uk

Value incl. VAT

£494k

Category

services