Germany – IT services: consulting, software development, Internet and support – Vergabe eines hvv-Kundendialogsystems (KDS-Vergabe)
closedHamburger Verkehrsverbund GmbH
Value
unstated
Published
5 Jun 2024
Deadline
—
Type
opportunity
72000000 · IT services: consulting, development & supportDE600
Description
Der vorliegende Auftrag sieht eine skalierbare Softwarelösung für den Bereich Kundendialog / Beschwerdemanagement zur teilautomatisierten Erfassung, Kategorisierung, Zuordnung und Beantwortung der Kundenanfragen (teilweise gestützt durch externe Stellen) über eine Vielzahl möglicher Eingangskanäle vor.
Key facts
- Procedure
- neg-w-call
- Submit via
- https://www.subreport.de/E18126862
- Contact
- info@hvv.de
- Contract period
- 1 Feb 2025 → 31 Jan 2027
- Regime
- publicSector
- Category
- services
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Provenance
- Source
- ted-eu
- Notice id
- 330948-2024
- First seen
- 24 Aug 2026
- Last updated
- 29 Aug 2026
Licence EU reuse — Commission Decision 2011/833/EU ↗
Source: TED — Tenders Electronic Daily (ted.europa.eu), © European Union, reused under Commission Decision 2011/833/EU.
View at source ↗
GET /api/v1/tenders/e3c61809-cc90-443d-8241-70652a5f5f16The source notice is authoritative — verify deadlines and documents there before bidding.