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R6115B: ITSM Tooling

awarded

Tower Hamlets · GB-CFS-278142

Read the notice at Contracts Finder ↗

Value
£172k
Published
23 Oct 2026
Deadline
8 Jun 2026, 23:59 BST
Type
award
72000000 · IT services: consulting, development & supportLondon

Description

This is to procure a secure, modern IT Service Management (ITSM) Software as a Service (SaaS) solution to support service desk operations, governance, reporting, and continual improvement.

Key facts

Reference
TOWER001-DN818032-19906411
Procedure
Direct award
Contact
procurement@towerhamlets.gov.uk
+44 2073644099
Contract period
1 Apr 2027 → 31 Mar 2030
Category
services

Awarded suppliers

  • The documents — every attachment, with its text extracted and searchable
  • Qualification — the notice scored against your company profile
  • Tracking and alerts — a pipeline for your bids, and the matching notices by email
  • Calendar export — the deadline as a calendar file
  • The API and MCP — the same record in your own tools and your AI assistant

Provenance

Source
Contracts Finder
Notice id
12b8d6c8-4561-43f2-b169-eef4f489a5a3-918986
OCID
ocds-b5fd17-f354f423-d38e-434c-84a9-8c1abe2a0d5c
First seen
23 Oct 2026
Last updated
23 Oct 2026

Licence Open Government Licence v3.0 ↗

Contains public sector information licensed under the Open Government Licence v3.0. Source: Contracts Finder.

View at source ↗GET /api/v1/tenders/f1fed19e-72f1-4fa4-bd6c-589484a4ff7a

The source notice is authoritative — verify deadlines and documents there before bidding.