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Sweden – Software supply services – Serviceärendehanteringssystem

open

Botkyrka kommun · 212000-2882

Read the notice at ted-eu ↗

Value
SEK 13m
Published
9 Oct 2026
Deadline
—
Type
opportunity
72268000 · IT services: consulting, development & support48219300 · Software packages & information systems48445000 · Software packages & information systems72261000 · IT services: consulting, development & support72263000 · IT services: consulting, development & support72267100 · IT services: consulting, development & supportSE110

Description

Upphandlingen omfattar ett sammanhållet serviceärendehanteringssystem för Botkyrka kommun, med stöd för registrering, handläggning och uppföljning av serviceärenden samt spårbarhet och statistik. I omfattningen ingår nyttjanderätt, införande, verksamhetsanpassning, integrationer, migrering, utbildning, support, underhåll och uppdateringar. Närmare omfattning och krav preciseras i steg 2.

Key facts

Procedure
neg-w-call
Contract period
11 Dec 2026 → 11 Dec 2027
Regime
publicSector
Category
services
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Provenance

Source
ted-eu
Notice id
699156-2026
First seen
9 Oct 2026
Last updated
9 Oct 2026

Licence EU reuse — Commission Decision 2011/833/EU ↗

Source: TED — Tenders Electronic Daily (ted.europa.eu), © European Union, reused under Commission Decision 2011/833/EU.

View at source ↗GET /api/v1/tenders/f3933e76-a038-4575-accb-74002c6b86e9

The source notice is authoritative — verify deadlines and documents there before bidding.