Customer Survey Research Partner

Description

Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU

Key facts

Procedure

Competitive flexible procedure

Lots

1

Submit via

https://www.delta-esourcing.com/respond/RHV7H655NU

Clarification questions by

28 Oct 2026, 23:59 GMT

Contact

Anouska Herman

Anouska.Herman@peabody.org.uk

Value incl. VAT

£2.1m

Category

services