Supplier profile
Freshworks Inc.
Every public-sector award we hold for this supplier, across Australia, the UK and New Zealand, from 12 Dec 2019 to 9 Sept 2026.
Awards won
70
all time
Attributed value
£5.5m + AUD 1.8m
6 shared, unvalued
Buyers
45
public bodies
Active
2019–2026
first to latest award
Awards by year
Who they win from
| Buyer | Awards | Value |
|---|---|---|
| Jisc | 2 | £1.3m |
| Social Security Scotland | 1 | £821k |
| Crown Office and Procurator Fiscal Service | 4 | £529k |
| West Midlands Combined Authority | 1 | £370k |
| Royal Borough of Kensington and Chelsea | 1 | £340k |
| Coventry City Council | 1 | £337k |
| Leicestershire County Council | 1 | £320k |
| Lincolnshire County Council | 2 | £207k |
| South Tyneside Council | 1 | £194k |
| Oxfordshire County Council | 1 | £176k |
What they win
Awards
Showing 1–25 of 70 awards we hold
- ITSM Service Desk Solution ↗Crown Office and Procurator Fiscal Service£229kawarded 9 Sept 2026
- Provision of IT Service Management Tooling ↗Social Security Scotland£821kawarded 22 Jun 2026
- Employee Engagement Suite ↗West Midlands Combined Authority£370kawarded 31 Mar 2026
- Device 42 ↗Surrey and Borders Partnership NHS Foundation Trustawarded 30 Mar 2026
- NHSWYICB - Integrated Case Management System ↗NHS West Yorkshire Integrated Care Boardawarded 27 Mar 2026
- Contract with FreshWorks Inc ↗QRIDA£11kawarded 4 Mar 2026
- Enterprise Agents Freshservice ↗Beyond Housing Limited£87kawarded 27 Feb 2026
- Contract with FRESHWORKS INC ↗QPS£684kawarded 2 Feb 2026
- Contract for the provision of IBCA Digital Service Management Tooling ↗Cabinet Officeawarded 14 Dec 2025
- Contract Award for Freshworks ITSM Software ↗Royal Borough of Kensington and Chelsea£340kawarded 24 Nov 2025
- Capability Query Management ↗Cabinet Officeawarded 4 Nov 2025
- Capability Query Management ↗Cabinet Officeawarded 4 Nov 2025
- Freshworks Software ↗DfTc - Department for Transportawarded 23 Sept 2025
- DDaT25298 - Licences For IT Service Management Platform ↗UK SHARED BUSINESS SERVICES LIMITEDawarded 18 Sept 2025
- GB-Witham: ECFRS00381 IT Service Management Software ↗Essex Police, Fire & Crime Commissioner Fire & Rescue Authority£136kawarded 30 May 2025
- Provision of Service Desk Software for West Midlands Fire Service ↗West Midlands Fire Serviceawarded 1 May 2025
- IT Service Management System ↗Luminate Education Group£90kawarded 31 Mar 2025
- WTE IT Service Desk Instances ↗NHS Englandawarded 28 Mar 2025
- Service Desk Software - Knowledge & Library Services ↗NHS Englandawarded 26 Mar 2025
- Freshservice Renewals ↗UHSFTshared awardawarded 19 Feb 2025
- EMSS Service Desk System ↗Leicestershire County Council£320kawarded 27 Jan 2025
- Provision of an IT Service Management ITSM ↗Cabinet Officeawarded 28 Nov 2024
- ITSM Helpdesk Software (Freshservice) ↗NHS North East London Integrated Care Board£48kawarded 7 Nov 2024
- Freshservice Pro Licences ↗UK SHARED BUSINESS SERVICES LIMITEDawarded 11 Sept 2024
- Provision of Service Desk Digital Solutions ↗Suffolk County Councilshared awardawarded 28 Aug 2024
Possibly the same organisation
These entries differ from this one only by legal form or a bracketed qualifier, so they may be the same organisation — or a different registered company of the same name. They are kept apart on purpose: the figures on each page are per legal entity and are never combined.
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Awards are collected from official public procurement notices and deduplicated so one procurement counts once. Supplier names are grouped across their published spellings: case and punctuation are ignored, and “Ltd” is treated as optional because buyers routinely leave it off. Everything else that marks a different organisation is kept — an LLP, a plc, a CIC and a Teoranta are separate businesses from a Ltd of the same name, as are a parent and a named subsidiary, and none of them are merged here. Where another entry differs from this one only by legal form or a bracketed qualifier it is listed above as possibly the same organisation — a hint for the reader, never a merge: figures are per legal entity and never combined. Value is attributed only where the notice is explicit: the supplier's own itemised amount, or the whole value where they were the sole named supplier. Awards naming several suppliers without a published split are counted and marked shared, never valued, and a framework ceiling is never treated as money any one appointed supplier won. Sterling and euro are never added together. The linked source notice is authoritative.
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