Supplier profile
Freshworks Inc.
Every public-sector award we hold for this supplier, across Australia, the UK and New Zealand, from 12 Dec 2019 to 9 Sept 2026.
Awards won
70
all time
Attributed value
£5.5m + AUD 1.8m
6 shared, unvalued
Buyers
45
public bodies
Active
2019–2026
first to latest award
Awards by year
Who they win from
| Buyer | Awards | Value |
|---|---|---|
| Jisc | 2 | £1.3m |
| Social Security Scotland | 1 | £821k |
| Crown Office and Procurator Fiscal Service | 4 | £529k |
| West Midlands Combined Authority | 1 | £370k |
| Royal Borough of Kensington and Chelsea | 1 | £340k |
| Coventry City Council | 1 | £337k |
| Leicestershire County Council | 1 | £320k |
| Lincolnshire County Council | 2 | £207k |
| South Tyneside Council | 1 | £194k |
| Oxfordshire County Council | 1 | £176k |
What they win
Awards
Showing 26–50 of 70 awards we hold
- Provision of ITSM for FSET ↗Cabinet Officeawarded 28 Aug 2024
- DLUHC Freshservice Pro Ticketing Software for RED and Freshservice Enterprise for HR ↗DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIESawarded 21 Aug 2024
- IT Service Management Software ↗South Tyneside Council£194kawarded 10 Jun 2024
- Freshworks - IT service management tool ↗whg£88kawarded 29 Mar 2024
- Information Technology Service Management(ITSM) ↗Surrey and Boarders Partnership NHS Foundation Trustawarded 6 Mar 2024
- ITSM Service Desk Software ↗Oxfordshire County Council£176kawarded 22 Feb 2024
- Corporate Services ITSM Software ↗Lincolnshire County Council£141kawarded 9 Jan 2024
- IT Service Management - Freshservice ↗Trafford MBC£173kawarded 10 Dec 2023
- Fresh Service ↗Independent Office for Police Conductawarded 10 Oct 2023
- Variation 2 - ITSM Service Desk Solution 2023 - Extend by 12 months ↗Crown Office and Procurator Fiscal Service£150kawarded 27 Sept 2023
- ITSM Service Desk Solution 2023 ↗Crown Office and Procurator Fiscal Service£150kawarded 27 Sept 2023
- Freshservice IT Service Management (ITSM) Tool ↗Sussex Community NHS Foundation Trustshared awardawarded 11 Apr 2023
- IT Service Desk Software Solution for NHS Mid and South Essex ICB ↗Attain£54kawarded 30 Mar 2023
- Freshdesk Cloud Software ↗HEE£68kawarded 28 Mar 2023
- Freshdesk License ↗Health Education England£68kawarded 28 Mar 2023
- Freshservice IT Service Management (ITSM) Tool ↗Sussex Community NHS Foundation Trustawarded 17 Mar 2023
- HEE - Freshservice - RM1557.13 ↗Health Education Englandshared awardawarded 23 Feb 2023
- PROVISION OF IT SERVICE MANAGEMENT (ITSM) ↗Crown Commercial Serviceawarded 25 Nov 2022
- PROVISION OF IT SERVICE MANAGEMENT (ITSM) ↗Crown Commercial Serviceawarded 25 Nov 2022
- DLUHC Freshservice Pro Ticketing Software and Freshservice Enterprise ↗DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIESawarded 23 Sept 2022
- Provision of Service Desk Digital Solutions ↗Suffolk County Councilawarded 16 Sept 2022
- UK SBS DDaT22368 Service Management Solution ↗UK SHARED BUSINESS SERVICES LIMITED£11kawarded 8 Sept 2022
- DHSC Freshdesks Email Ticketing System - GCloud12 Call-Off Contract ↗ATAMIS LTDawarded 25 Apr 2022
- Freshdesk ↗Health Education Englandshared awardawarded 4 Mar 2022
- Freshdesk ↗Health Education Englandawarded 4 Mar 2022
Possibly the same organisation
These entries differ from this one only by legal form or a bracketed qualifier, so they may be the same organisation — or a different registered company of the same name. They are kept apart on purpose: the figures on each page are per legal entity and are never combined.
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Awards are collected from official public procurement notices and deduplicated so one procurement counts once. Supplier names are grouped across their published spellings: case and punctuation are ignored, and “Ltd” is treated as optional because buyers routinely leave it off. Everything else that marks a different organisation is kept — an LLP, a plc, a CIC and a Teoranta are separate businesses from a Ltd of the same name, as are a parent and a named subsidiary, and none of them are merged here. Where another entry differs from this one only by legal form or a bracketed qualifier it is listed above as possibly the same organisation — a hint for the reader, never a merge: figures are per legal entity and never combined. Value is attributed only where the notice is explicit: the supplier's own itemised amount, or the whole value where they were the sole named supplier. Awards naming several suppliers without a published split are counted and marked shared, never valued, and a framework ceiling is never treated as money any one appointed supplier won. Sterling and euro are never added together. The linked source notice is authoritative.
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